General x 2 a week, glass / DMR x 1 a week

Ensure space is clean – checked by environmental health, has waste transfer notes – knows that waste is dealt with responsibly

Often take excess

Limited space for waste containers, so needed smaller containers and a frequent collection

During busy period we increase collections and take excess




Due to location – Pressure to ensure waste supplier is on time and schedule and takes containers away

Flexibility and reliability

Same day every week  which enables Turknaz to manage their waste and know that their waste will be one less thing to think about

Key Performance Indicators:

  • Reliable service
  • Clean presentable containers




The Botanist group has a national waste contract but due to the restrictions of the location of the Newcastle brand only O’Brien could fulfil their service requirements.